Shut up and go to GEMBA!

The Gemba can be thought of as ground zero. It is not just the shop floor, it is the scene of the crime, it is being on location, or when considering Kaizen, it is the place where value is added. Going to Gemba requires a deep curiosity to know what is really going on at the real place and not

Continuous, Continual and Consistency

Continuous Process Improvement—a relatively simplistic concept with a proven track record, serves to be adaptable to almost every kind of business. In other words, this process is exactly what it says – a smart way of introducing improvements continually. Whether it as about the service or manufacturing industry, the corner-side cafeteria or a giant corporation, a professional working at a

Six Sigma, Lean or Kaizen? That is the question

For more than a decade, publications such as Fortune, Business Week and hundreds of books have stressed the human side of change, infrastructure, customer focus, boundaryless and learning organizations, innovation and out-of-box thinking, and cultural transformation. Executives continue to send their employees off to Six Sigma, Lean, or Kaizen boot camps to learn the tools, but they are often disappointed

The huge value of “not knowing”

“If I am wiser. . . it is because I know that I do not know.” – Socrates Is it possible that expertise on a particular subject can become an obstacle to learning and growth? There comes a point when a person is more apt to be asked for knowledge or advice on a particular subject than to ask for

A Lean Six Sigma Certification can open new doors

As more companies embrace Six Sigma, the need to hire and train employees in the methodology grows. One issue facing beleaguered managers and human resource departments is how to determine whether an applicant truly possessesthe Six Sigma skills required by the company. If he or she has a certificate, does it have any value? If not, how does your organization